Market Share by Top Websites

1 LiveAgent is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, Ngage is clearly lagging behind, losing to LiveAgent in all segments.

Websites Categories

1 LiveAgent has better usage coverage in more websites categories. Including Computers Electronics & Technology, Lifestyle, E-commerce & Shopping, Sports and 19 other categories.

2 Ngage is leading in Law & Government.

Geography

1 LiveAgent is leading in most countries, including United Kingdom, Slovakia, Germany, Canada and 107 other countries.

2 Ngage is leading in United States, Philippines, Bolivia, Puerto Rico and 8 other countries.