LiveAgent is leading in Top 10K Sites, Top 100K Sites and Top 1M Sites.
Pure Chat has better usage coverage in more websites categories. Including Business & Industry, Internet & Telecom, Arts & Entertainment, Travel and 83 other categories.
LiveAgent is leading in Shopping, Clothing, Real Estate, Consumer Electronics and 53 other categories.
Pure Chat is leading in most countries, including United States, India, United Kingdom, Indonesia and 58 other countries.
LiveAgent is leading in Slovakia, Brazil, Czech Republic, Germany and 52 other countries.