Market Share by Top Websites

1 LiveAgent is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, Spot.IM LiveChat is clearly lagging behind, losing to LiveAgent in all segments.

Websites Categories

1 LiveAgent has better usage coverage in more websites categories. Including Business & Industry, Shopping, Clothing, Health and 98 other categories.

2 Spot.IM LiveChat is leading in Arts & Entertainment, People & Society, Internet & Telecom, Music & Audio and 39 other categories.

Geography

1 LiveAgent is leading in most countries, including United States, Slovakia, United Kingdom, Germany and 61 other countries.

2 Spot.IM LiveChat is leading in Brazil, India, Israel, Mongolia and 36 other countries.