Market Share by Top Websites

1 LiveAgent is leading in Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, Spot.IM LiveChat is clearly lagging behind, losing to LiveAgent in all segments.

Websites Categories

1 LiveAgent has better usage coverage in more websites categories. Including Business & Industry, Shopping, Internet & Telecom, Health and 111 other categories.

2 Spot.IM LiveChat is leading in Arts & Entertainment, People & Society, News & Media, Music & Audio and 27 other categories.

Geography

1 LiveAgent is leading in most countries, including United States, Slovakia, United Kingdom, Brazil and 72 other countries.

2 Spot.IM LiveChat is leading in Israel, India, Viet Nam, Japan and 24 other countries.