Market Share by Top Websites

1 LiveAgent is leading in Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, Spot.IM LiveChat is clearly lagging behind, losing to LiveAgent in all segments.

Websites Categories

1 LiveAgent has better usage coverage in more websites categories. Including Business & Industry, Shopping, Internet & Telecom, Health and 111 other categories.

2 Spot.IM LiveChat is leading in Arts & Entertainment, People & Society, News & Media, Music & Audio and 29 other categories.

Geography

1 LiveAgent is leading in most countries, including United States, Slovakia, United Kingdom, Czech Republic and 65 other countries.

2 Spot.IM LiveChat is leading in Brazil, India, Israel, Japan and 32 other countries.