Market Share by Top Websites

1 LiveAgent is leading in Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, Zoho Chat is clearly lagging behind, losing to LiveAgent in all segments.

Websites Categories

1 LiveAgent has better usage coverage in more websites categories. Including Business & Industry, Shopping, Internet & Telecom, Arts & Entertainment and 114 other categories.

2 Zoho Chat is leading in People & Society, News & Media, Tourism, Flowers and 20 other categories.

Geography

1 LiveAgent is leading in most countries, including United States, Slovakia, United Kingdom, Brazil and 87 other countries.

2 Zoho Chat is leading in Indonesia, Bulgaria, Egypt, Nicaragua and 7 other countries.