Market Share by Top Websites

1 LiveAgent is leading in Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, Zoho Chat is clearly lagging behind, losing to LiveAgent in all segments.

Websites Categories

1 LiveAgent has better usage coverage in more websites categories. Including Shopping, Business & Industry, Internet & Telecom, Arts & Entertainment and 112 other categories.

2 Zoho Chat is leading in People & Society, News & Media, Flowers, Chats & Forums and 17 other categories.

Geography

1 LiveAgent is leading in most countries, including United States, Slovakia, United Kingdom, Germany and 75 other countries.

2 Zoho Chat is leading in India, Indonesia, Bulgaria, Greece and 11 other countries.