Market Share by Top Websites

1 LiveChat is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, SmartSupp is clearly lagging behind, losing to LiveChat in all segments.

Websites Categories

1 LiveChat has better usage coverage in more websites categories. Including Computers Electronics & Technology, Business & Consumer Services, Health, Finance and 18 other categories.

2 SmartSupp is leading in E-commerce & Shopping and Reference Materials.

Geography

1 LiveChat is leading in most countries, including United States, United Kingdom, Australia, Canada and 120 other countries.

2 SmartSupp is leading in Czech Republic, Poland, Italy, Slovakia and 34 other countries.