Market Share by Top Websites

1 LiveChat is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, SmartSupp is clearly lagging behind, losing to LiveChat in all segments.

Websites Categories

1 LiveChat has better usage coverage in more websites categories. Including Business & Industry, Shopping, Internet & Telecom, Travel and 208 other categories.

2 SmartSupp is leading in Sports, Reference, Dictionaries & Encyclopedias, Classifieds and 9 other categories.


1 LiveChat is leading in most countries, including United States, Indonesia, United Kingdom, Australia and 179 other countries.

2 SmartSupp is leading in Czech Republic, Poland, Slovakia, Brazil and 29 other countries.