Market Share by Top Websites

1 Zendesk Chat is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, LiveChat is clearly lagging behind, losing to Zendesk Chat in all segments.

Websites Categories

1 Zendesk Chat has better usage coverage in more websites categories. Including Business & Industry, Shopping, Internet & Telecom, Arts & Entertainment and 224 other categories.

2 LiveChat is leading in Gambling, Sports, Casinos, Poker and 4 other categories.

Geography

1 Zendesk Chat is leading in most countries, including United States, Brazil, India, United Kingdom and 198 other countries.

2 LiveChat is leading in Cambodia, Iceland, Macao, Timor-Leste and 3 other countries.