Market Share by Top Websites

1 LivePerson is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, SmartSupp is clearly lagging behind, losing to LivePerson in all segments.

Websites Categories

1 LivePerson has better usage coverage in more websites categories. Including Business & Industry, Internet & Telecom, Shopping, Arts & Entertainment and 201 other categories.

2 SmartSupp is leading in Clothing, Consumer Electronics, Sports, Reference and 11 other categories.

Geography

1 LivePerson is leading in most countries, including United States, United Kingdom, India, Russia and 97 other countries.

2 SmartSupp is leading in Czech Republic, Poland, Slovakia, Brazil and 68 other countries.