Market Share by Top Websites

1 LivePerson is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, Spot.IM LiveChat is clearly lagging behind, losing to LivePerson in all segments.

Websites Categories

1 LivePerson has better usage coverage in more websites categories. Including Business & Industry, Shopping, Internet & Telecom, Finance and 204 other categories.

2 Spot.IM LiveChat is leading in Business News, Interior Decor and College & University Press.

Geography

1 LivePerson is leading in most countries, including United States, United Kingdom, India, Brazil and 172 other countries.

2 Spot.IM LiveChat is leading in Mongolia, Equatorial Guinea and Rwanda.