Market Share by Top Websites

1 Zendesk Chat is leading in Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, LivePerson is clearly lagging behind, losing to Zendesk Chat in all segments.

Websites Categories

1 Zendesk Chat has better usage coverage in more websites categories. Including Business & Industry, Shopping, Internet & Telecom, Arts & Entertainment and 222 other categories.

2 LivePerson is leading in Gambling, Domain Names & Register, Casinos, Relationships & Dating and 6 other categories.

Geography

1 Zendesk Chat is leading in most countries, including United States, Brazil, India, Turkey and 199 other countries.

2 LivePerson is leading in Virgin Islands, Central African, Samoa and Djibouti.