Medallia is leading in Top 10K Sites and Top 100K Sites.
Twilio has better usage coverage in more websites categories. Including Business & Industry, Internet & Telecom, Shopping, Health and 46 other categories.
Medallia is leading in Travel, Accommodation & Hotels, People & Society, Food & Drink and 24 other categories.
Twilio is leading in most countries, including United States, India, United Kingdom, Japan and 35 other countries.
Medallia is leading in Sweden, Germany, Russia, Finland and 18 other countries.