Market Share by Top Websites

1 Twilio is leading in Top 10K Sites and Top 1M Sites.

2 In terms of market share, Medallia is clearly lagging behind, losing to Twilio in all segments.

Websites Categories

1 Twilio has better usage coverage in more websites categories. Including Business & Industry, Internet & Telecom, Shopping, Arts & Entertainment and 61 other categories.

2 Medallia is leading in Travel, Accommodation & Hotels, People & Society, Food & Drink and 17 other categories.

Geography

1 Twilio is leading in most countries, including United States, India, Brazil, Germany and 67 other countries.

2 Medallia is leading in Sweden, Norway, Denmark, Chile and 9 other countries.