Market Share by Top Websites

1 Spot.IM LiveChat is leading in Top 10K Sites, Top 100K Sites and Top 1M Sites.

2 In terms of market share, Ngage is clearly lagging behind, losing to Spot.IM LiveChat in all segments.

Websites Categories

1 Spot.IM LiveChat has better usage coverage in more websites categories. Including Arts & Entertainment, People & Society, Internet & Telecom, Music & Audio and 78 other categories.

2 Ngage is leading in Law & Government, Law, Business & Industry, Health and 41 other categories.

Geography

1 Spot.IM LiveChat is leading in most countries, including Brazil, Israel, India, Italy and 97 other countries.

2 Ngage is leading in United States, Canada, Bangladesh, China and 6 other countries.