Market Share by Top Websites

1 Spot.IM LiveChat is leading in Top 100K Sites and Top 1M Sites.

2 In terms of market share, Ngage is clearly lagging behind, losing to Spot.IM LiveChat in all segments.

Websites Categories

1 Spot.IM LiveChat has better usage coverage in more websites categories. Including Arts & Entertainment, People & Society, Internet & Telecom, Music & Audio and 74 other categories.

2 Ngage is leading in Law & Government, Law, Business & Industry, Health and 36 other categories.

Geography

1 Spot.IM LiveChat is leading in most countries, including Brazil, Viet Nam, India, Israel and 71 other countries.

2 Ngage is leading in United States, Canada, Bangladesh, Malaysia and 6 other countries.