Market Share by Top Websites

1 Spot.IM LiveChat is leading in Top 10K Sites, Top 100K Sites and Top 1M Sites.

2 Despite its recent growth, Ngage is still behind Spot.IM LiveChat in all market share segments.

Websites Categories

1 Spot.IM LiveChat has better usage coverage in more websites categories. Including Arts & Entertainment, People & Society, Internet & Telecom, Music & Audio and 74 other categories.

2 Ngage is leading in Law & Government, Law, Business & Industry, Health and 36 other categories.


1 Spot.IM LiveChat is leading in most countries, including Brazil, Viet Nam, Israel, India and 67 other countries.

2 Ngage is leading in United States, Canada, Pakistan, Ireland and 7 other countries.