Market Share by Top Websites

1 Spot.IM LiveChat is leading in Top 1M Sites.

2 In terms of market share, Ngage is clearly lagging behind, losing to Spot.IM LiveChat in all segments.

Websites Categories

1 Spot.IM LiveChat has better usage coverage in more websites categories. Including Arts & Entertainment, People & Society, Internet & Telecom, Music & Audio and 77 other categories.

2 Ngage is leading in Law & Government, Law, Business & Industry, Health and 40 other categories.

Geography

1 Spot.IM LiveChat is leading in most countries, including Brazil, India, Mongolia, Israel and 73 other countries.

2 Ngage is leading in United States, Canada, United Kingdom, Philippines and 12 other countries.