Market Share by Top Websites

1 Spot.IM LiveChat is leading in Top 100K Sites and Top 1M Sites.

2 In terms of market share, Ngage is clearly lagging behind, losing to Spot.IM LiveChat in all segments.

Websites Categories

1 Spot.IM LiveChat has better usage coverage in more websites categories. Including Arts & Entertainment, People & Society, Internet & Telecom, Music & Audio and 74 other categories.

2 Ngage is leading in Law & Government, Law, Business & Industry, Health and 40 other categories.

Geography

1 Spot.IM LiveChat is leading in most countries, including Brazil, Mongolia, Israel, India and 77 other countries.

2 Ngage is leading in United States, Canada, Netherlands, Ethiopia and 7 other countries.