Market Share by Top Websites

1 Zendesk Knowledge Base is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, Omniaweb is clearly lagging behind, losing to Zendesk Knowledge Base in all segments.

Websites Categories

1 Zendesk Knowledge Base has better usage coverage in more websites categories. Including Business & Industry, Internet & Telecom, Computer & Electronics, Software and 45 other categories.

2 Omniaweb is leading in Food & Drink, Industrial Goods & Services, Restaurants & Delivery, Social Network and 3 other categories.


1 Zendesk Knowledge Base is leading in most countries, including United States, United Kingdom, Brazil, Germany and 153 other countries.

2 Omniaweb hasn't got a lead over Zendesk Knowledge Base in any country.