Market Share by Top Websites

1 Salesforce Live Agent is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, Sugester is clearly lagging behind, losing to Salesforce Live Agent in all segments.

Websites Categories

1 Salesforce Live Agent has better usage coverage in more websites categories. Including Business & Industry, Shopping, Autos & Vehicles, Computer & Electronics and 121 other categories.

2 Sugester is leading in Vegetarian & Vegan and Relationships & Dating.

Geography

1 Salesforce Live Agent is leading in most countries, including United States, United Kingdom, Brazil, Canada and 75 other countries.

2 Sugester is leading in Poland.