Market Share by Top Websites

1 SmartSupp is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, Tidio Live Chat is clearly lagging behind, losing to SmartSupp in all segments.

Websites Categories

1 SmartSupp has better usage coverage in more websites categories. Including Business & Industry, Shopping, Internet & Telecom, Arts & Entertainment and 144 other categories.

2 Tidio Live Chat is leading in Business Services, Beauty & Fitness, Law & Government, Web Design and 38 other categories.


1 Tidio Live Chat is leading in most countries, including United States, Russia, United Kingdom, India and 79 other countries.

2 SmartSupp is leading in Czech Republic, Poland, Brazil, Slovakia and 64 other countries.