Market Share by Top Websites

1 Zendesk Chat is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 Despite its recent growth, SmartSupp is still behind Zendesk Chat in all market share segments.

Websites Categories

1 Zendesk Chat has better usage coverage in more websites categories. Including Business & Industry, Shopping, Internet & Telecom, Travel and 232 other categories.

2 SmartSupp is leading in Dictionaries & Encyclopedias.

Geography

1 Zendesk Chat is leading in most countries, including United States, Brazil, India, United Kingdom and 206 other countries.

2 SmartSupp is leading in Czech Republic, Poland, Slovakia and Hungary.