Market Share by Top Websites

1 Spot.IM LiveChat is leading in Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, Zoho Chat is clearly lagging behind, losing to Spot.IM LiveChat in all segments.

Websites Categories

1 Spot.IM LiveChat has better usage coverage in more websites categories. Including Arts & Entertainment, People & Society, Internet & Telecom, Business & Industry and 77 other categories.

2 Zoho Chat is leading in Shopping, Travel, Clothing, Tourism and 41 other categories.

Geography

1 Spot.IM LiveChat is leading in most countries, including Brazil, United States, Israel, Mongolia and 67 other countries.

2 Zoho Chat is leading in Australia, Malaysia, Bulgaria, Slovakia and 12 other countries.