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Web Dot Com is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.
2
In terms of market share, Zendesk Knowledge Base is clearly lagging behind, losing to Web Dot Com in all segments.
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Web Dot Com has better usage coverage in more websites categories. Including Science & Education, Heavy Industry & Engineering, Health, Business & Consumer Services and 16 other categories.
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Zendesk Knowledge Base is leading in Computers Electronics & Technology, Games, Gambling and Reference Materials.
1
Web Dot Com is leading in most countries, including United States, Canada, India, United Kingdom and 154 other countries.
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Zendesk Knowledge Base is leading in Martinique, French Polynesia and Madagascar.