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IBM Customer Experience Analytics is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.
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In terms of market share, FredHopper is clearly lagging behind, losing to IBM Customer Experience Analytics in all segments.
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IBM Customer Experience Analytics has better usage coverage in more websites categories. Including Finance, Lifestyle, Computers Electronics & Technology, E-commerce & Shopping and 19 other categories.
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FredHopper is leading in Home & Garden.
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IBM Customer Experience Analytics is leading in most countries, including United States, United Kingdom, China, India and 57 other countries.
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FredHopper is leading in Germany, Netherlands, Estonia, Belarus and 6 other countries.