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IO Technologies is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.
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In terms of market share, IBM Customer Experience Analytics is clearly lagging behind, losing to IO Technologies in all segments.
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IO Technologies has better usage coverage in more websites categories. Including E-commerce & Shopping, Lifestyle, Vehicles, Heavy Industry & Engineering and 19 other categories.
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IBM Customer Experience Analytics is leading in Finance.
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IO Technologies is leading in most countries, including Russia, Ukraine, Czech Republic, Poland and 65 other countries.
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IBM Customer Experience Analytics is leading in United States, United Kingdom, China, India and 25 other countries.