In terms of market share, AdaptiveBlue SmartLinks is clearly lagging behind, losing to Medallia in all segments.
AdaptiveBlue SmartLinks has better usage coverage in more websites categories. Including People & Society, Arts & Entertainment, Business & Industry, Books & Literature and 76 other categories.
Medallia is leading in Travel, Accommodation & Hotels, Restaurants & Delivery, Science and 11 other categories.
Medallia is leading in most countries, including United States, Sweden, Brazil, Canada and 27 other countries.
AdaptiveBlue SmartLinks is leading in United Kingdom, Netherlands, India, Egypt and 11 other countries.