1
Adobe Experience Manager is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.
2
In terms of market share, Zendesk Knowledge Base is clearly lagging behind, losing to Adobe Experience Manager in all segments.
1
Adobe Experience Manager has better usage coverage in more websites categories. Including Finance, Computers Electronics & Technology, Vehicles, Science & Education and 12 other categories.
2
Zendesk Knowledge Base is leading in Lifestyle, Games, Sports, Arts & Entertainment and 4 other categories.
1
Adobe Experience Manager is leading in most countries, including United States, Germany, United Kingdom, Japan and 144 other countries.
2
Zendesk Knowledge Base is leading in Zambia, Suriname, Burkina Faso, Benin and 2 other countries.