1
eGain is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.
2
In terms of market share, Agora is clearly lagging behind, losing to eGain in all segments.
1
eGain has better usage coverage in more websites categories. Including Finance, Computers Electronics & Technology, Lifestyle, Business & Consumer Services and 19 other categories.
2
Agora is leading in Community & Society.
1
eGain is leading in most countries, including United States, United Kingdom, Taiwan, India and 103 other countries.
2
Agora is leading in Hong Kong, Cambodia, Uzbekistan, Jordan and one other country.