Market Share by Top Websites

1 GetSatisfaction is leading in Top 100K Sites and Top 1M Sites.

2 In terms of market share, Autonomy is clearly lagging behind, losing to GetSatisfaction in all segments.

Websites Categories

1 GetSatisfaction has better usage coverage in more websites categories. Including Business & Industry, Internet & Telecom, Computer & Electronics, Arts & Entertainment and 85 other categories.

2 Autonomy is leading in Banking, Energy, Trains & Railroads, Automotive Industry and one other category.

Geography

1 GetSatisfaction is leading in most countries, including United States, India, Russia, United Kingdom and 43 other countries.

2 Autonomy is leading in Brazil, Korea Republic and Algeria.