1
Bitrix is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.
2
In terms of market share, Zendesk Knowledge Base is clearly lagging behind, losing to Bitrix in all segments.
1
Bitrix has better usage coverage in more websites categories. Including Heavy Industry & Engineering, Computers Electronics & Technology, Vehicles, Home & Garden and 16 other categories.
2
Zendesk Knowledge Base is leading in Finance, Games, Jobs & Career and Gambling.
1
Bitrix is leading in most countries, including Russia, Ukraine, Belarus, Kazakhstan and 111 other countries.
2
Zendesk Knowledge Base is leading in United States, United Kingdom, Japan, Australia and 31 other countries.