Market Share by Top Websites

1 Kayako is leading in Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, Bontact is clearly lagging behind, losing to Kayako in all segments.

Websites Categories

1 Kayako has better usage coverage in more websites categories. Including Business & Industry, Career & Education, Jobs & Employment, Internet & Telecom and 84 other categories.

2 Bontact is leading in Online Marketing, Alternative & Natural Medicine, Visual Arts & Design, Textiles & Nonwovens and 13 other categories.


1 Kayako is leading in most countries, including United States, United Kingdom, India, Germany and 68 other countries.

2 Bontact is leading in Israel, Egypt, Congo, Croatia and 4 other countries.