Market Share by Top Websites

1 Kayako is leading in Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, Bontact is clearly lagging behind, losing to Kayako in all segments.

Websites Categories

1 Kayako has better usage coverage in more websites categories. Including Career & Education, Business & Industry, Shopping, Internet & Telecom and 13 other categories.

2 Bontact is leading in Law & Government, People & Society, Sports and Home & Garden.

Geography

1 Kayako is leading in most countries, including United States, United Kingdom, Australia, India and 61 other countries.

2 Bontact is leading in Israel, Bangladesh, Armenia, Guinea and 4 other countries.