Market Share by Top Websites

1 Kayako is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, Bontact is clearly lagging behind, losing to Kayako in all segments.

Websites Categories

1 Kayako has better usage coverage in more websites categories. Including Business & Industry, Career & Education, Shopping, Internet & Telecom and 82 other categories.

2 Bontact is leading in Online Marketing, Visual Arts & Design, Alternative & Natural Medicine, Textiles & Nonwovens and 15 other categories.

Geography

1 Kayako is leading in most countries, including United States, United Kingdom, India, Russia and 65 other countries.

2 Bontact is leading in Israel, Bangladesh, Morocco, Congo Republic and 6 other countries.