Market Share by Top Websites

1 LiveAgent is leading in Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, Bontact is clearly lagging behind, losing to LiveAgent in all segments.

Websites Categories

1 LiveAgent has better usage coverage in more websites categories. Including Business & Industry, Shopping, Internet & Telecom, Arts & Entertainment and 129 other categories.

2 Bontact is leading in Alternative & Natural Medicine, Visual Arts & Design, Textiles & Nonwovens, Skin Care and 4 other categories.

Geography

1 LiveAgent is leading in most countries, including United States, Slovakia, United Kingdom, Brazil and 89 other countries.

2 Bontact is leading in Israel, Armenia and Trinidad and Tobago.