Market Share by Top Websites

1 Spot.IM LiveChat is leading in Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, Bontact is clearly lagging behind, losing to Spot.IM LiveChat in all segments.

Websites Categories

1 Spot.IM LiveChat has better usage coverage in more websites categories. Including Arts & Entertainment, People & Society, Business & Industry, Internet & Telecom and 94 other categories.

2 Bontact is leading in Alternative & Natural Medicine, Textiles & Nonwovens, Classifieds, Outdoors and 14 other categories.

Geography

1 Spot.IM LiveChat is leading in most countries, including Brazil, United States, India, Mongolia and 74 other countries.

2 Bontact is leading in Ukraine, Hong Kong, Trinidad and Tobago, Syrian Arab and 4 other countries.