Market Share by Top Websites

1 Spot.IM LiveChat is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, Bontact is clearly lagging behind, losing to Spot.IM LiveChat in all segments.

Websites Categories

1 Spot.IM LiveChat has better usage coverage in more websites categories. Including Arts & Entertainment, People & Society, Internet & Telecom, Business & Industry and 84 other categories.

2 Bontact is leading in Travel, Tourism, Alternative & Natural Medicine, Reproductive Health and 13 other categories.

Geography

1 Spot.IM LiveChat is leading in most countries, including Brazil, United States, Viet Nam, India and 75 other countries.

2 Bontact is leading in Malaysia, Trinidad and Tobago, Belgium, Bangladesh and 5 other countries.