Market Share by Top Websites

1 Spot.IM LiveChat is leading in Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, Bontact is clearly lagging behind, losing to Spot.IM LiveChat in all segments.

Websites Categories

1 Spot.IM LiveChat has better usage coverage in more websites categories. Including Arts & Entertainment, People & Society, Internet & Telecom, Business & Industry and 93 other categories.

2 Bontact is leading in Tourism, Alternative & Natural Medicine, Construction & Maintenance, Business Services and 16 other categories.

Geography

1 Spot.IM LiveChat is leading in most countries, including Brazil, United States, Mongolia, India and 75 other countries.

2 Bontact is leading in Ukraine, Switzerland, Hong Kong, Slovenia and 7 other countries.