Market Share by Top Websites

1 Spot.IM LiveChat is leading in Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, Bontact is clearly lagging behind, losing to Spot.IM LiveChat in all segments.

Websites Categories

1 Spot.IM LiveChat has better usage coverage in more websites categories. Including Arts & Entertainment, People & Society, Internet & Telecom, Business & Industry and 98 other categories.

2 Bontact is leading in Alternative & Natural Medicine, Law, Universities & Colleges, Textiles & Nonwovens and 13 other categories.


1 Spot.IM LiveChat is leading in most countries, including Brazil, United States, India, Israel and 76 other countries.

2 Bontact is leading in Australia, Hungary, Hong Kong, Costa Rica and 4 other countries.