Market Share by Top Websites

1 Spot.IM LiveChat is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, Bontact is clearly lagging behind, losing to Spot.IM LiveChat in all segments.

Websites Categories

1 Spot.IM LiveChat has better usage coverage in more websites categories. Including Arts & Entertainment, People & Society, Internet & Telecom, Business & Industry and 98 other categories.

2 Bontact is leading in Alternative & Natural Medicine, Law, Universities & Colleges, Textiles & Nonwovens and 14 other categories.

Geography

1 Spot.IM LiveChat is leading in most countries, including Brazil, Israel, India, United States and 101 other countries.

2 Bontact is leading in Ukraine, China, Luxembourg, Libya and 2 other countries.