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Customer IO is leading in The Entire Web.
2
eGain is leading in Top 10K Sites, Top 100K Sites and Top 1M Sites.
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eGain has better usage coverage in more websites categories. Including Finance, Computers Electronics & Technology, Lifestyle, Travel & Tourism and 12 other categories.
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Customer IO is leading in Jobs & Career, Business & Consumer Services, Science & Education, Food & Drink and 3 other categories.
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eGain is leading in most countries, including United Kingdom, Taiwan, India, Japan and 61 other countries.
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Customer IO is leading in United States, Canada, Brazil, Australia and 40 other countries.