2
In terms of market share, eWayDirect is clearly lagging behind, losing to GetSatisfaction in all segments.
1
GetSatisfaction has better usage coverage in more websites categories. Including Computers Electronics & Technology, Science & Education, Sports, Arts & Entertainment and 10 other categories.
2
eWayDirect is leading in Community & Society.
1
GetSatisfaction is leading in most countries, including United States, Germany, India, United Kingdom and 21 other countries.
2
eWayDirect is leading in Sweden.