GetSatisfaction is leading in Top 100K Sites and Top 1M Sites.
GetSatisfaction has better usage coverage in more websites categories. Including Business & Industry, Internet & Telecom, Computer & Electronics, Arts & Entertainment and 81 other categories.
Mindshare technologies is leading in Shopping, Food & Drink, Restaurants & Delivery, Coupons and 7 other categories.
GetSatisfaction is leading in most countries, including United States, United Kingdom, Russia, India and 42 other countries.
Mindshare technologies is leading in China.