Gorgias
8,553 websites

Gorgias offers both free and paid options

https://www.gorgias.com/

Gorgias is the ecommerce helpdesk that turns your customer service into a profit center.

VS

Olark
15,414 websites

Olark offers both free and paid options

http://www.olark.com/

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

Market Share by Top Websites

1 Olark is leading in Top 10K Sites and The Entire Web.

2 Gorgias is leading in Top 100K Sites and Top 1M Sites.

Websites Categories

1 Olark has better usage coverage in more websites categories. Including Computers Electronics & Technology, Business & Consumer Services, Science & Education, Finance and 12 other categories.

2 Gorgias is leading in Lifestyle, Food & Drink, Sports, Home & Garden and 4 other categories.

Geography

1 Olark is leading in most countries, including United Kingdom, India, Brazil, Mexico and 103 other countries.

2 Gorgias is leading in United States, Australia, Canada, France and 22 other countries.