Market Share by Top Websites

1 IBM Customer Experience Analytics is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 Despite its recent growth, Hariken is still behind IBM Customer Experience Analytics in all market share segments.

Websites Categories

1 IBM Customer Experience Analytics has better usage coverage in more websites categories. Including Business & Industry, Shopping, Finance, News & Media and 122 other categories.

2 Hariken is leading in Search Engine, Visual Arts & Design, E-Commerce, Real Estate and 13 other categories.

Geography

1 IBM Customer Experience Analytics is leading in most countries, including United States, United Kingdom, France, Japan and 100 other countries.

2 Hariken is leading in Brazil.