Market Share by Top Websites

1 IBM Customer Experience Analytics is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, HitsLink is clearly lagging behind, losing to IBM Customer Experience Analytics in all segments.

Websites Categories

1 HitsLink has better usage coverage in more websites categories. Including Business & Industry, Industrial Goods & Services, Arts & Entertainment, People & Society and 126 other categories.

2 IBM Customer Experience Analytics is leading in Shopping, Finance, Banking, News & Media and 50 other categories.

Geography

1 IBM Customer Experience Analytics is leading in most countries, including United States, United Kingdom, France, Japan and 61 other countries.

2 HitsLink is leading in Canada, India, Philippines, Vietnam and 54 other countries.