Market Share by Top Websites

1 IBM Customer Experience Analytics is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 Despite its recent growth, TeaLeaf is still behind IBM Customer Experience Analytics in all market share segments.

Websites Categories

1 IBM Customer Experience Analytics has better usage coverage in more websites categories. Including Business & Industry, Shopping, Finance, Banking and 131 other categories.

2 TeaLeaf is leading in Travel, Tourism, Airlines & Airports, Email and one other category.

Geography

1 IBM Customer Experience Analytics is leading in most countries, including United States, United Kingdom, France, Japan and 76 other countries.

2 TeaLeaf is leading in Tunisia, Slovakia, Nigeria, Guadeloupe and 24 other countries.