Market Share by Top Websites

1 IBM Customer Experience Analytics is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, Usablenet is clearly lagging behind, losing to IBM Customer Experience Analytics in all segments.

Websites Categories

1 IBM Customer Experience Analytics has better usage coverage in more websites categories. Including Business & Industry, Shopping, Finance, News & Media and 129 other categories.

2 Usablenet is leading in Alternative & Natural Medicine, Antiques & Collectibles, Mobile Developers, Puzzles & Brainteasers and 6 other categories.

Geography

1 IBM Customer Experience Analytics is leading in most countries, including United States, United Kingdom, France, Japan and 98 other countries.

2 Usablenet hasn't got a lead over IBM Customer Experience Analytics in any country.