In terms of market share, Katana is clearly lagging behind, losing to Zoho Chat in all segments.
Zoho Chat has better usage coverage in more websites categories. Including Business & Industry, Shopping, Career & Education, Computer & Electronics and 55 other categories.
Katana is leading in Social Sciences, Weapons and Motorcycles.
Zoho Chat is leading in most countries, including United States, India, Philippines, United Kingdom and 49 other countries.
Katana is leading in Finland, Taiwan, Chile and Ukraine.