In terms of market share, Katana is clearly lagging behind, losing to Zoho Chat in all segments.
Zoho Chat has better usage coverage in more websites categories. Including Business & Industry, Shopping, Computer & Electronics, Arts & Entertainment and 60 other categories.
Katana is leading in Social Sciences, Motorcycles and Weapons.
Zoho Chat is leading in most countries, including United States, India, United Kingdom, Indonesia and 47 other countries.
Katana is leading in Netherlands and Taiwan.