In terms of market share, Katana is clearly lagging behind, losing to Zoho Chat in all segments.
Zoho Chat has better usage coverage in more websites categories. Including Business & Industry, Shopping, Computer & Electronics, People & Society and 10 other categories.
Katana is leading in Law & Government.
Zoho Chat is leading in most countries, including United States, India, Turkey, Indonesia and 38 other countries.
Katana is leading in Japan, Denmark, Netherlands, Czech Republic and 4 other countries.