Market Share by Top Websites

1 Zendesk Chat is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, BoldChat is clearly lagging behind, losing to Zendesk Chat in all segments.

Websites Categories

1 Zendesk Chat has better usage coverage in more websites categories. Including Business & Industry, Shopping, Internet & Telecom, Arts & Entertainment and 228 other categories.

2 BoldChat is leading in Car Buying, Relationships & Dating, Gay, Lesbian, & Bisexual, Senior Health and one other category.

Geography

1 Zendesk Chat is leading in most countries, including United States, Brazil, India, Turkey and 201 other countries.

2 BoldChat is leading in Djibouti.