Customer IO is leading in Top 10K Sites and Top 100K Sites.
Customer IO has better usage coverage in more websites categories. Including Business & Industry, Internet & Telecom, Arts & Entertainment, Career & Education and 76 other categories.
Help Scout is leading in News & Media, Software, Travel, Clothing and 45 other categories.
Help Scout is leading in most countries, including United States, United Kingdom, Australia, Canada and 41 other countries.
Customer IO is leading in Germany, Russia, France, Brazil and 36 other countries.