Market Share by Top Websites

1 Customer IO is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 Despite its recent growth, Help Scout is still behind Customer IO in all market share segments.

Websites Categories

1 Customer IO has better usage coverage in more websites categories. Including Business & Industry, Internet & Telecom, Shopping, Arts & Entertainment and 68 other categories.

2 Help Scout is leading in Computer & Electronics, Software, Travel, Web Hosting and 27 other categories.


1 Customer IO is leading in most countries, including Germany, Russia, France, India and 33 other countries.

2 Help Scout is leading in United States, United Kingdom, Australia, Netherlands and 21 other countries.