Customer IO is leading in Top 10K Sites, Top 100K Sites and Top 1M Sites.
Customer IO has better usage coverage in more websites categories. Including Business & Industry, Internet & Telecom, Arts & Entertainment, Career & Education and 75 other categories.
Help Scout is leading in Shopping, Computer & Electronics, Software, News & Media and 56 other categories.
Help Scout is leading in most countries, including United States, United Kingdom, Australia, Canada and 37 other countries.
Customer IO is leading in France, Russia, Germany, Brazil and 33 other countries.