Market Share by Top Websites

1 LiveSupport is leading in Top 100K Sites and Top 1M Sites.

2 In terms of market share, eAssistancePro is clearly lagging behind, losing to LiveSupport in all segments.

Websites Categories

1 LiveSupport has better usage coverage in more websites categories. Including Business & Industry, Shopping, Travel, Tourism and 32 other categories.

2 eAssistancePro is leading in Computer & Electronics, Software, Business Services, Sports and 5 other categories.


1 eAssistancePro is leading in most countries, including United States, India, United Kingdom, Brazil and 4 other countries.

2 LiveSupport is leading in Poland, Ukraine, Norway and Iran.