Market Share by Top Websites

1 LiveSupport is leading in Top 100K Sites and Top 1M Sites.

2 In terms of market share, eAssistancePro is clearly lagging behind, losing to LiveSupport in all segments.

Websites Categories

1 LiveSupport has better usage coverage in more websites categories. Including Business & Industry, Shopping, Travel, Tourism and 32 other categories.

2 eAssistancePro is leading in Computer & Electronics, Software, Business Services, News & Media and 4 other categories.


1 eAssistancePro is leading in most countries, including United Kingdom, United States, Brazil, Hong Kong and 8 other countries.

2 LiveSupport is leading in Poland, Czech Republic, Ireland, Japan and one other country.