1
Facebook Messenger Chat is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.
2
In terms of market share, SmartSupp is clearly lagging behind, losing to Facebook Messenger Chat in all segments.
1
Facebook Messenger Chat has better usage coverage in more websites categories. Including Computers Electronics & Technology, Lifestyle, Science & Education, E-commerce & Shopping and 19 other categories.
2
SmartSupp is leading in Reference Materials.
1
Facebook Messenger Chat is leading in most countries, including United States, Vietnam, Poland, United Kingdom and 155 other countries.
2
SmartSupp is leading in Czech Republic, Slovakia, Spain, Iran and 2 other countries.