Market Share by Top Websites

1 JivoChat is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, SmartSupp is clearly lagging behind, losing to JivoChat in all segments.

Websites Categories

1 JivoChat has better usage coverage in more websites categories. Including Heavy Industry & Engineering, Vehicles, Computers Electronics & Technology, Home & Garden and 19 other categories.

2 SmartSupp is leading in Reference Materials.


1 JivoChat is leading in most countries, including Russia, Brazil, Ukraine, Belarus and 85 other countries.

2 SmartSupp is leading in Czech Republic, Poland, Italy, Slovakia and 58 other countries.