Market Share by Top Websites

1 LiveSupport is leading in Top 100K Sites and Top 1M Sites.

2 In terms of market share, Katana is clearly lagging behind, losing to LiveSupport in all segments.

Websites Categories

1 LiveSupport has better usage coverage in more websites categories. Including Business & Industry, Shopping, Travel, Tourism and 29 other categories.

2 Katana is leading in Computer & Electronics, Software, Recreation & Hobbies, Weapons and one other category.

Geography

1 Katana is leading in most countries, including China, Taiwan, France, Japan and 10 other countries.

2 LiveSupport is leading in Poland, United Kingdom, Germany, Spain and 2 other countries.