Market Share by Top Websites

1 LiveSupport is leading in Top 100K Sites and Top 1M Sites.

2 In terms of market share, Katana is clearly lagging behind, losing to LiveSupport in all segments.

Websites Categories

1 LiveSupport has better usage coverage in more websites categories. Including Business & Industry, Shopping, Travel, Tourism and 27 other categories.

2 Katana is leading in News & Media, Software, Computer & Electronics, Weapons and one other category.


1 Katana is leading in most countries, including United States, Sweden, Viet Nam, Russia and 8 other countries.

2 LiveSupport is leading in Poland, Italy, Ukraine, Czech Republic and 5 other countries.