Market Share by Top Websites

1 LiveSupport is leading in Top 100K Sites and Top 1M Sites.

2 In terms of market share, Katana is clearly lagging behind, losing to LiveSupport in all segments.

Websites Categories

1 LiveSupport has better usage coverage in more websites categories. Including Business & Industry, Shopping, Travel, Tourism and 25 other categories.

2 Katana is leading in Weapons, Recreation & Hobbies, Government, Law & Government and 2 other categories.


1 Katana is leading in most countries, including Japan, United States, Sweden, Russia and 8 other countries.

2 LiveSupport is leading in Poland, Germany, Zambia, Kazakhstan and 4 other countries.