Market Share by Top Websites

1 LiveSupport is leading in Top 100K Sites and Top 1M Sites.

2 In terms of market share, Katana is clearly lagging behind, losing to LiveSupport in all segments.

Websites Categories

1 LiveSupport has better usage coverage in more websites categories. Including Business & Industry, Shopping, Travel, Tourism and 27 other categories.

2 Katana is leading in Computer & Electronics, Software, Games, Video Games and 2 other categories.


1 Katana is leading in most countries, including Japan, United States, Taiwan, Argentina and 7 other countries.

2 LiveSupport is leading in Poland, United Kingdom, France, Czech Republic and 3 other countries.