Market Share by Top Websites

1 LiveSupport is leading in Top 100K Sites and Top 1M Sites.

2 In terms of market share, Katana is clearly lagging behind, losing to LiveSupport in all segments.

Websites Categories

1 LiveSupport has better usage coverage in more websites categories. Including Business & Industry, Shopping, Travel, Internet & Telecom and 28 other categories.

2 Katana is leading in People & Society, Weapons, Recreation & Hobbies, Software and 2 other categories.


1 Katana is leading in most countries, including United Kingdom, United States, Spain, Japan and 7 other countries.

2 LiveSupport is leading in Poland, Slovakia, Germany, Ukraine and 6 other countries.