Market Share by Top Websites

1 LiveSupport is leading in Top 100K Sites and Top 1M Sites.

2 In terms of market share, Katana is clearly lagging behind, losing to LiveSupport in all segments.

Websites Categories

1 LiveSupport has better usage coverage in more websites categories. Including Business & Industry, Shopping, Travel, Tourism and 29 other categories.

2 Katana is leading in Software, Computer & Electronics, Music & Audio, Weapons and one other category.


1 Katana is leading in most countries, including China, Russia, Japan, United States and 9 other countries.

2 LiveSupport is leading in Poland, Germany, Slovakia, Czech Republic and 2 other countries.