Market Share by Top Websites

1 SmartSupp is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, LiveAgent is clearly lagging behind, losing to SmartSupp in all segments.

Websites Categories

1 SmartSupp has better usage coverage in more websites categories. Including Business & Industry, Shopping, Internet & Telecom, Arts & Entertainment and 178 other categories.

2 LiveAgent is leading in Gambling, Casinos, Furniture, Gifts and 7 other categories.

Geography

1 SmartSupp is leading in most countries, including Czech Republic, Poland, Brazil, Slovakia and 114 other countries.

2 LiveAgent is leading in Malaysia, Saudi Arabia, South Africa, Kenya and 9 other countries.