1
UserEcho is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.
2
In terms of market share, Help Scout is clearly lagging behind, losing to UserEcho in all segments.
1
UserEcho has better usage coverage in more websites categories. Including Computers Electronics & Technology, Arts & Entertainment, Games, Finance and 20 other categories.
2
Help Scout hasn't got a lead over UserEcho in any websites category.
1
UserEcho is leading in most countries, including Russia, United States, India, Ukraine and 64 other countries.
2
Help Scout is leading in Belgium, Mexico, Bosnia and Herzegovina, Cameroon and 4 other countries.