Market Share by Top Websites

1 Kayako is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, Zoho Chat is clearly lagging behind, losing to Kayako in all segments.

Websites Categories

1 Kayako has better usage coverage in more websites categories. Including Business & Industry, Career & Education, Shopping, Internet & Telecom and 50 other categories.

2 Zoho Chat is leading in People & Society, Arts & Entertainment, News & Media, Travel and 44 other categories.

Geography

1 Kayako is leading in most countries, including United States, United Kingdom, India, Australia and 55 other countries.

2 Zoho Chat is leading in Indonesia, Mexico, Colombia, Viet Nam and 23 other countries.