Kayako is leading in Top 10K Sites, Top 100K Sites and Top 1M Sites.
Kayako has better usage coverage in more websites categories. Including Career & Education, Jobs & Employment, Shopping, Business & Industry and 51 other categories.
Zoho Chat is leading in Education, People & Society, Clothing, Real Estate and 22 other categories.
Kayako is leading in most countries, including United States, United Kingdom, India, Australia and 60 other countries.
Zoho Chat is leading in Indonesia, Mexico, Philippines, Colombia and 17 other countries.