Kayako is leading in Top 100K Sites and Top 1M Sites.
Kayako has better usage coverage in more websites categories. Including Career & Education, Jobs & Employment, Business & Industry, Shopping and 56 other categories.
Zoho Chat is leading in Education, Clothing, People & Society, Real Estate and 26 other categories.
Kayako is leading in most countries, including United States, United Kingdom, Australia, Russia and 54 other countries.
Zoho Chat is leading in Philippines, Malaysia, Bulgaria, Romania and 19 other countries.