Market Share by Top Websites

1 Kayako is leading in Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, Zoho Chat is clearly lagging behind, losing to Kayako in all segments.

Websites Categories

1 Kayako has better usage coverage in more websites categories. Including Career & Education, Business & Industry, Shopping, Internet & Telecom and 12 other categories.

2 Zoho Chat is leading in People & Society, Reference and Recreation & Hobbies.

Geography

1 Kayako is leading in most countries, including United States, United Kingdom, Australia, India and 51 other countries.

2 Zoho Chat is leading in Turkey, Indonesia, Malaysia, Mexico and 15 other countries.