Kayako is leading in Top 10K Sites, Top 100K Sites and Top 1M Sites.
Kayako has better usage coverage in more websites categories. Including Career & Education, Jobs & Employment, Shopping, Business & Industry and 56 other categories.
Zoho Chat is leading in Education, People & Society, News & Media, Universities & Colleges and 25 other categories.
Kayako is leading in most countries, including United States, United Kingdom, India, Australia and 47 other countries.
Zoho Chat is leading in Indonesia, Bulgaria, Philippines, Viet Nam and 17 other countries.