Market Share by Top Websites

1 LiveAgent is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, SnapEngage is clearly lagging behind, losing to LiveAgent in all segments.

Websites Categories

1 LiveAgent has better usage coverage in more websites categories. Including Business & Industry, Shopping, Internet & Telecom, Arts & Entertainment and 118 other categories.

2 SnapEngage is leading in Adult, Tourism, Domain Names & Register, Transportation & Logistics and 20 other categories.

Geography

1 LiveAgent is leading in most countries, including United States, Slovakia, United Kingdom, Brazil and 85 other countries.

2 SnapEngage is leading in Taiwan, Swaziland, Macedonia, Turkmenistan and 9 other countries.