Market Share by Top Websites

1 Salesforce Live Agent is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 Despite its recent growth, Pipedrive is still behind Salesforce Live Agent in all market share segments.

Websites Categories

1 Salesforce Live Agent has better usage coverage in more websites categories. Including Business & Industry, Shopping, Computer & Electronics, Autos & Vehicles and 132 other categories.

2 Pipedrive is leading in Music & Audio, Games, Video Games, E-Commerce and 4 other categories.

Geography

1 Salesforce Live Agent is leading in most countries, including United States, United Kingdom, Brazil, Canada and 78 other countries.

2 Pipedrive is leading in Peru, Lebanon, Mozambique, Myanmar and one other country.