Market Share by Top Websites

1 Salesforce Live Agent is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 Despite its recent growth, Pipedrive is still behind Salesforce Live Agent in all market share segments.

Websites Categories

1 Salesforce Live Agent has better usage coverage in more websites categories. Including Business & Industry, Shopping, Computer & Electronics, Internet & Telecom and 153 other categories.

2 Pipedrive is leading in E-Commerce, Social Sciences, Coupons, Fitness and 5 other categories.

Geography

1 Salesforce Live Agent is leading in most countries, including United States, United Kingdom, Canada, Australia and 96 other countries.

2 Pipedrive is leading in Chile, Myanmar, Costa Rica, Jordan and one other country.