Market Share by Top Websites

1 Salesforce Live Agent is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 Despite its recent growth, Pipedrive is still behind Salesforce Live Agent in all market share segments.

Websites Categories

1 Salesforce Live Agent has better usage coverage in more websites categories. Including Business & Industry, Shopping, Autos & Vehicles, Computer & Electronics and 136 other categories.

2 Pipedrive is leading in Games, Video Games, Vegetarian & Vegan, Board & Card Games and one other category.

Geography

1 Salesforce Live Agent is leading in most countries, including United States, United Kingdom, Brazil, Australia and 89 other countries.

2 Pipedrive is leading in Serbia, Lebanon, Myanmar, Sri Lanka and 3 other countries.