1
eGain is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.
2
In terms of market share, UserEcho is clearly lagging behind, losing to eGain in all segments.
1
eGain has better usage coverage in more websites categories. Including Finance, Lifestyle, Business & Consumer Services, Travel & Tourism and 14 other categories.
2
UserEcho is leading in Computers Electronics & Technology, Arts & Entertainment, Games, Hobbies & Leisure and 2 other categories.
1
eGain is leading in most countries, including United States, United Kingdom, Taiwan, India and 95 other countries.
2
UserEcho is leading in Russia, Ukraine, Czech Republic, Kazakhstan and 6 other countries.