Kayako is leading in Top 100K Sites and Top 1M Sites.
Kayako has better usage coverage in more websites categories. Including Career & Education, Jobs & Employment, Shopping, Business & Industry and 63 other categories.
MTalk is leading in Pets & Animals, Pets and Online.
Kayako is leading in most countries, including United States, United Kingdom, Australia, Russia and 63 other countries.
MTalk is leading in China, South Korea, France, Thailand and one other country.