Kayako is leading in Top 100K Sites and Top 1M Sites.
Kayako has better usage coverage in more websites categories. Including Career & Education, Jobs & Employment, Shopping, Business & Industry and 69 other categories.
MTalk is leading in Pets & Animals, Online and Banking.
Kayako is leading in most countries, including United States, United Kingdom, Australia, Russia and 67 other countries.
MTalk is leading in China, France, South Korea, Thailand and one other country.