Market Share by Top Websites

1 Kayako is leading in Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, MTalk is clearly lagging behind, losing to Kayako in all segments.

Websites Categories

1 Kayako has better usage coverage in more websites categories. Including Business & Industry, Career & Education, Jobs & Employment, Internet & Telecom and 93 other categories.

2 MTalk is leading in Pets & Animals.

Geography

1 Kayako is leading in most countries, including United States, United Kingdom, Australia, Germany and 73 other countries.

2 MTalk is leading in China, South Korea, Thailand and Latvia.