Kayako is leading in Top 10K Sites, Top 100K Sites and Top 1M Sites.
Kayako has better usage coverage in more websites categories. Including Career & Education, Shopping, Jobs & Employment, Internet & Telecom and 59 other categories.
Ngage is leading in Law & Government, Law, Business & Industry, Health and 43 other categories.
Kayako is leading in most countries, including United Kingdom, India, Italy, Australia and 66 other countries.
Ngage is leading in United States, Canada, Pakistan, Philippines and 12 other countries.