Kayako is leading in Top 10K Sites, Top 100K Sites and Top 1M Sites.
Kayako has better usage coverage in more websites categories. Including Career & Education, Shopping, Internet & Telecom, Jobs & Employment and 66 other categories.
Ngage is leading in Law & Government, Law, Business & Industry, Health and 43 other categories.
Kayako is leading in most countries, including India, United Kingdom, Canada, Australia and 62 other countries.
Ngage is leading in United States, Romania, Bangladesh, Czech Republic and 12 other countries.