Kayako is leading in Top 100K Sites and Top 1M Sites.
Kayako has better usage coverage in more websites categories. Including Career & Education, Shopping, Internet & Telecom, Jobs & Employment and 66 other categories.
Ngage is leading in Law & Government, Law, Business & Industry, Health and 44 other categories.
Kayako is leading in most countries, including United Kingdom, India, Russia, Australia and 67 other countries.
Ngage is leading in United States, Canada, Philippines, Pakistan and 9 other countries.