Market Share by Top Websites

1 Ngage is leading in Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, Kayako is clearly lagging behind, losing to Ngage in all segments.

Websites Categories

1 Kayako has better usage coverage in more websites categories. Including Computers Electronics & Technology, Jobs & Career, Business & Consumer Services, Finance and 12 other categories.

2 Ngage is leading in Law & Government, Health, News & Media and Sports.


1 Ngage is leading in most countries, including United States, Canada, Philippines, United Kingdom and 56 other countries.

2 Kayako is leading in Australia, Kuwait, Finland, Saudi Arabia and 5 other countries.