Kayako is leading in Top 100K Sites and Top 1M Sites.
Kayako has better usage coverage in more websites categories. Including Career & Education, Shopping, Internet & Telecom, Jobs & Employment and 67 other categories.
Ngage is leading in Law & Government, Law, Business & Industry, Health and 48 other categories.
Kayako is leading in most countries, including India, United Kingdom, Germany, Russia and 54 other countries.
Ngage is leading in United States, Canada, Serbia, Philippines and 18 other countries.