Kayako is leading in Top 10K Sites, Top 100K Sites and Top 1M Sites.
Kayako has better usage coverage in more websites categories. Including Career & Education, Jobs & Employment, Internet & Telecom, Shopping and 66 other categories.
Ngage is leading in Law & Government, Law, Business & Industry, Health and 47 other categories.
Kayako is leading in most countries, including United Kingdom, Australia, Netherlands, Germany and 67 other countries.
Ngage is leading in United States, Canada, Bangladesh, Israel and 17 other countries.