Kayako is leading in Top 10K Sites, Top 100K Sites and Top 1M Sites.
Kayako has better usage coverage in more websites categories. Including Career & Education, Jobs & Employment, Internet & Telecom, Shopping and 68 other categories.
Ngage is leading in Law & Government, Law, Business & Industry, Health and 48 other categories.
Kayako is leading in most countries, including Great Britain, Australia, Germany, India and 68 other countries.
Ngage is leading in United States, Canada, Pakistan, Philippines and 17 other countries.