Kayako is leading in Top 100K Sites and Top 1M Sites.
Kayako has better usage coverage in more websites categories. Including Career & Education, Shopping, Internet & Telecom, Jobs & Employment and 67 other categories.
Ngage is leading in Law & Government, Law, Business & Industry, Health and 48 other categories.
Kayako is leading in most countries, including United Kingdom, India, Russia, Australia and 65 other countries.
Ngage is leading in United States, Canada, Philippines, Spain and 13 other countries.